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Notice At Collection

Andis Company California Privacy Notice at Collection

Effective Date: April 10, 2024

This California Privacy Notice at Collection ("Notice") applies to the personal information of California residents as defined under the California Consumer Privacy Act of 2018 and its enabling regulations (the "CCPA"). This Notice details the categories of personal information we collect from you, the purposes for which the personal information is collected or used, and whether that personal information is sold or shared within the meaning of the CCPA.

1. The Categories of Personal Information We Collect

We may collect the following categories of personal information when you use our "Site" (each of: and any related mobile applications) or when you otherwise interact with us. You may provide us with this information, or we may collect it through technologies enabled on the Site.


  • Name, alias, date of birth, postal and street address, unique personal identifier, online identifier, IP address, email address, account name, or other similar identifiers.

Commercial Information:

  • Information tied to transactions with Andis, such as your name, signature, address, and telephone number.
  • Information you provide when using the Live Chat feature, including Live Chat transcripts, and the content of texts or emails you send to us.
  • Purchases and purchasing history, shopping cart and shopping cart history, type of products viewed and purchased, and product attributes.

Internet Activity, or other similar network activity:

  • Internet or other electronic network activity information, including browsing history, search history, time, and date you visited the Site.
  • Your browser type, internet service provider, operating system information, and the website or advertisement you visited or interacted with prior to visiting the Site.

Sensory Data:

  • Audio, electronic, visual, or similar information such as CCTV recordings at our warehouses or call center recordings for customer service.

Employment Information:

  • Professional or employment-related information that you provide when you apply for a position with us.

Education Information:

  • Information related to your educational background in connection with job applications and employment.

2. How We Use Your Personal Information

How We Use Your Personal Information

Categories of Personal Information


To Fulfill Orders, Deliver Products and Services, and Process Exchanges or Returns

Identifiers, Commercial Information, Internet Activity

To process your payments and facilitate any applicable delivery; to process and track your orders; to contact you about the status of an order; and to facilitate new product orders and returns.

To Communicate with You

Identifiers, Commercial Information, Internet Activity, Sensory Data

To answer your questions; to provide you with excellent customer service; to send you email updates and promotional offers for products which may be of interest to you; to inform you about product recalls and warranty information; and to fulfill any other purpose for which you provide your Personal Information or consent.

To Create and Service Your Account

Identifiers, Commercial Information, Sensory Data

To create, maintain, customize, and secure your account with us and to manage your accounts with us or our business partners.

Improve Our Site, Products, and Services

Commercial Information, Internet Activity, Sensory Data

To improve our customer service, the Site, our products and services, and our merchandise selection; and to customize our communications to you.

Perform Site Analytics

Identifiers, Internet Activity, Sensory Data

To perform Site analytics and management; to monitor and analyze user trends; to identify your product and service preferences; to enhance users’ experience when visiting our Site; and to customize the content or layout of our Site.

Targeted Advertising, Marketing, and Promotional Activities; Sponsorship Requests

Identifiers, Commercial Information, Internet Activity

To engage in marketing and advertising; to provide you updates, reminders, or other information when you sign up for our marketing emails; to enable you to participate in a contest, sweepstakes, promotion, or surveys; to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Site, third-party sites, and via email or text message (with your consent, where required by law); and to evaluate sponsorship requests and distributor requests.

Perform Site Management

Identifiers, Internet Activity

To operate and troubleshoot problems with the Site; to improve the functionality of the Site; to secure the Site; and to conduct statistical and other analyses of the Site.

Business Purposes

Identifiers, Commercial Information, Internet Activity, Employment Information, Education Information

To review distributor requests; to prevent transactional fraud; to inform our business strategies; for financial reporting purposes; to evaluate job applications; to manage profiles and to help maintain the safety, security, and integrity of the Site, products and services, databases and other technology assets, and our business; and to engage in other activities in the normal course of manufacturing and selling handheld tools to trim, cut, curl, straighten and dry hair.

Legal Purposes and Protection of Our Rights

Identifiers, Commercial Information, Internet Activity, Sensory Information

To respond to law enforcement requests and court orders, subpoenas, or regulations; to protect the rights and safety of you, us, our employees, our customers and our third-party service providers; to protect our legal rights or interests, or those of third parties; to seek business, financial or legal advice; to bring a legal action against you or anyone who may be causing harm to us, our Site, or to other users of the Site; and to engage in business transactions.

3. Retention Periods

We retain each category of personal information listed in Section 1 of this Notice for so long as you maintain an account with us; while we keep a business relationship with you; and for so long as required for any other business or legal purpose.

4. Sale and Sharing of Personal Information

  • Personal Information we Sell: We do not "sell" any of your personal information as defined under the CCPA.
  • Personal Information We Share: We share Identifiers and Internet Activity with third parties.

Please note: When we state that we "share" personal information with third parties, we are referring to the definition of "share" in the CCPA. Under the CCPA, to "share" means to share, disclose, or otherwise communicate or make available (by any means) your personal information to a third party for cross-context behavioral advertising .

5. Right to Opt-Out of Sale or Sharing of Personal Information

If you are a California resident and would like to submit a request to opt out of the sale or sharing of your personal information, please see our Notice of Right to Opt-Out of Sale or Sharing.

6. Notice of Financial Incentive

We offer product discounts, coupons, survey rewards and sweepstakes or contest rewards from time to time. In exchange, we will collect, use, share and retain certain personal information from you to deliver the benefit to you, such as your name and contact information. You may opt into the financial incentive by providing your contact information as prompted in a popup notification on the Site. These discounts, coupons, survey rewards and sweepstakes or contest rewards may be considered a financial incentive under the CCPA.

We will maintain and utilize the personal information you provide for future marketing purposes, and these financial incentives are reasonably related to the value of the data you provide.

We make a reasonable, good-faith determination of the estimated value of such information to our business, taking into consideration the value of the offer itself and the anticipated revenue generation from brand loyalty and repeat purchases. We calculate the value of the offer and financial incentive by using the expense related to the offer.

You may withdraw from this financial incentive at any time by completing our webform. Please note that if you have provided your Personal Information at other times or using other means, then we may still provide you with marketing and advertising unless you request to delete all of your Personal Information with us.

7. Privacy Policy

Please visit our Privacy Policy for more information on how we collect, use, and share personal information in accordance with the CCPA.

8. Contact Us

If you have questions about this Notice, please contact us at:

  • Customer Support & Repair Center Hours
  • PHONE: 1-800-558-9441
  • HOURS: Monday-Friday, 8am-3pm CST
  • Return Address
    Attn: Returns
    1800 Renaissance Blvd.Sturtevant WI 53177, USA